Exciting News About Our Clinical Trial: Learn More

Exciting News About Our Clinical Trial: Learn More

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Can’t find an answer to your question below? Call 201-716-0693 or email us at [email protected]

  • What is Chemo Mouthpiece™?

    To put it simply, Chemo Mouthpiece is essentially an ice pack designed to fit inside the mouth. It’s an oral cryotherapy device designed for cancer patients to use during treatment as a proactive approach for fighting oral mucositis. It is a safe and effective cold therapy method that helps to keep the oral mucositis causing treatment drugs out of the mouth by narrowing the blood vessels (vasoconstriction).

  • Is the mouthpiece comfortable?

    Comfort is relative. The Chemo Mouthpiece is a cryotherapy device and fills the entire oral cavity, compressing against the gums and entire palate, so it will feel very cold and unnatural at first. However, compared to ice chips, or even worse, oral mucositis, the Chemo Mouthpiece is the more comfortable option. The fact that it fills the entire oral cavity is what makes the mouthpiece so effective at combatting oral mucositis. If you find the mouthpiece to be too cold, allow it to sit and thaw for five minutes before placing it in the mouth.

  • How easy is it to fit the mouthpiece into the mouth?

    Most patients don’t have a problem getting the mouthpiece in, as one size fits most adults. We’ve even had children as young as 8 years old use the mouthpiece. To see how to properly use the mouthpiece refer to the following video: How to Properly Use The Chemo Mouthpiece

  • Is this product good for head and neck cancer patients?

    While head and neck cancer patients have an extremely high rate of oral mucositis, we strongly suggest talking to your oncology team before purchasing the mouthpiece. In many head and neck cancers, having the chemo drugs reach the mouth is crucial to treatment, and therefore, restricting the flow of these drugs to the oral cavity could be counter-productive. Please contact your oncologist and ask if oral cryotherapy is appropriate for your specific cancer and chemo regimen.

  • Is the Chemo Mouthpiece covered by insurance?

    Not currently, but we are in the process of becoming a reimbursable product. We know that finances can be scarce when dealing with cancer, which is why we have several other options to offer patients financial assistance. You can purchase using an FSA/HSA card, as the mouthpiece is an eligible FDA-registered device. If finances are what is keeping you from purchasing the Chemo Mouthpiece, please call or email us at [email protected] We want to ensure that anyone who could benefit from our product is afforded the opportunity to do so and will work with you to find a solution.

  • What is Ice Cold Mouthpiece?

  • Ice Cold Mouthpiece is just our old name. We had a brand name change so you may see some images on the website with ‘Ice Cold Mouthpiece’ branding. The products are the same and if you receive items with ‘Ice Cold Mouthpiece’ branding, you can be assured they are the same quality and same exact products as Chemo Mouthpiece.

  • What is the mouthpiece made of?

    Chemo Mouthpiece is made of FDA medical grade silicone, FDA approved plastic (breathing tubes), water and a proprietary saline solution. It’s also 100% non-toxic.

  • What is intraoral cryotherapy?

    Intraoral cryotherapy is a type of cold therapy using forms of ice, ice chips, ice water, ice pops, etc. to treat the oral cavity (inside the mouth). It’s a proven prevention method for oral mucositis.

  • What is oral mucositis?

    Oral mucositis is a common side effect of cancer treatment that can result in redness, swelling, and painful mouth sores. It is a significant health issue for cancer patients going through treatment and is cited as the most troubling side effect by more than 40% of patients. It can lead to further health complications that can have a negative effect on their treatment plan. Symptoms from OM can make it extremely difficult for patients to eat, drink, swallow, speak, or even sleep normally. It can cause breaks in treatment, infections, significant weight loss, and can be a large financial burden as well.
  • Who is susceptible to mouth sores?

    40% of all cancer patients going through chemotherapy treatment are susceptible to this terrible side effect and up to 80% of those patients receiving high dose chemotherapy are at risk of oral mucositis.

  • Why does chemotherapy cause mouth sores?

    According to the Mayo Clinic Staff, “Chemotherapy and radiation — alone or combined — can cause mouth sores. That’s because these cancer treatments are intended to kill rapidly growing cells, such as cancer cells. Some healthy cells in your body also divide and grow rapidly, including the cells that line the inside of your mouth. Unfortunately, these healthy cells are also damaged by chemotherapy and radiation. Damage to the cells in your mouth makes it difficult for your mouth to heal itself and to fend off germs, leading to sores and infections. Both chemotherapy and radiation can impair your body’s germ-fighting system (immune system). With an impaired immune system, viruses, bacteria and fungi can more easily infect your mouth, causing mouth sores or making mouth sores worse.”

  • How do I purchase Chemo Mouthpiece™?

    Click on the ORDER CHEMO MOUTHPIECE button. If you need further assistance or would like to place an order by phone, please reach out to our customer service team and they’ll be more than happy to help; (866) 461-7518​.

  • Is Chemo Mouthpiece™ safe?

    Yes, Chemo Mouthpiece was engineered by a cancer patient with fellow patients in mind. Its simple makeup of FDA medical grade silicone, water, and a proprietary saline solution assures patients it’s a safe and effective non-toxic device. Remember to follow proper care instructions to keep the device clean.
  • Is Chemo Mouthpiece™ more effective than ice chips?

    Oral cryotherapy is a proven prevention method for oral mucositis because it constricts the blood vessels, limiting the dose of mucotoxic drugs that reach the oral cavity. The best way for oral cryotherapy to succeed is by covering as much surface area as possible within the mouth, which Chemo Mouthpiece does. With ice chips, the oral cavity isn’t cooled entirely as they tend to only cool the lower portion of the mouth, so unless your mouth is completely filled to the brim with ice, they are less effective. It’s difficult to get ice all over the mouth, but Chemo Mouthpiece™ cools the entire oral cavity, including gums, tongue, and palate, which is better for prevention. Intraoral scanning has proven this. It also cools the oral cavity to a much lower temperature than ice can. Ice chips aren’t always tolerable by those with sensitive teeth, but Chemo Mouthpiece™ can be used by those patients who have a sensitivity to cold or ice thanks to the silicone acting as a barrier between the cold and teeth. Ice chips can also cause nausea and constantly have to be refilled in the mouth. As compared to ice chips, Chemo Mouthpiece™ fills the entire mouth, each device filling the entire oral cavity effectively for 30+ minutes.
  • Can I use the mouthpiece more than once?

    Yes, this is a multi-use device and is intended to be used during the course of your entire treatment. If properly stored and cleaned, the device will last up to two years.

  • Can I use Chemo Mouthpiece™ if I have sensitive teeth?

    Yes, that is one of the benefits of Chemo Mouthpiece™. When compared to other forms of oral cryotherapy, it can be tolerated by those with sensitive teeth since the outer chamber is made of FDA-approved silicone (the part that touches the teeth) isn’t frozen solid.

  • When do I use the mouthpiece?

    Use Chemo Mouthpiece anytime you are advised to use ice chips or other forms of oral cryotherapy. It’s best to consult with your oncology nurse or oncologist about appropriate times to use during treatment, however, you also want to find out the half-life of the mucotoxic drugs administered to you. If hypothetically the half-life is 72 hours, you would use the mouthpieces at least a few times each day for those 72 hours or 3 days following infusion. Those who do this get the best results. This is also why we provide you with 4 mouthpieces per order, so you always have one ready for use. It’s also been advised to use periodically at home as well to help with swelling or any other pain inside the mouth. Consult with your health care professional for further assistance regarding usage times.
  • How long does the mouthpiece stay frozen?

    The inner chamber of the unit will stay frozen for 30+ minutes. If traveling with the unit in the provided insulated cooler, it can stay frozen for up to 8 hours. This allows patients to travel to and from treatment with a ready-to-go unit.

  • What does my order come with?

    Each order comes with 4 mouthpieces, 4 insulated sleeves, 2 stainless steel coolers, cleaning brushes, ice packs, and instructions for use. Your order comes in 2 boxes.

  • How much does the mouthpiece weigh?

    Each unit weighs less than 1 lb

  • How do I clean my mouthpiece?

    After use, clean with hot water and soap as directed. Don’t forget to use the provided cleaning brush to clean the breathing tubes. The unit can also be cleaned with denture cleanser as well. Do not boil or put your mouthpiece in the dishwasher.
  • How do I breathe while using the mouthpiece?

    While using Chemo Mouthpiece, you can, of course, breathe out of your nose, but part of its advanced design is that you can breathe normally through the breathing tubes. The 2 breathing tubes run through the unit allowing for easy breathing through the mouth.

  • Can I bring the mouthpiece on an airplane?

    Here at Chemo Mouthpiece, we have traveled both domestically and internationally and have not had any trouble with them in our checked luggage. An additional suggestion would be to keep the Chemo Mouthpiece devices in their sealed plastic bags and place them in a larger clear plastic bag and label it “Medical Devices.” You could also keep the ‘Instructions For Use’ paperwork next to the units, further illustrating their medical purpose. This may be an over-abundance of caution because those packages are already labeled and coded as Chemo Mouthpiece, which is an FDA-registered medical device.
  • How do I know how many mouthpieces I need?

    It is recommended that you have one mouthpiece for every thirty minutes of infusion, where the mucotoxic agent is being administered, as well as one frozen at all times for use at home in the days following infusion. Most patients receiving chemotherapy require four mouthpieces. If you are uncertain what the appropriate quantity is for you to order, please contact us at 866-461-7158 or via email at [email protected]